New Install - Stuck in Loop on Step 7

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New Install - Stuck in Loop on Step 7

Postby cgcarpenter » Wed Mar 09, 2016 11:58 pm

Trying to install LogAnalyzer on Centos 6.7 64bit server. Able to successfully go through configuration steps until Step 7. Created user per directions in Step 6, clicked on Next, and progressed to Step 7. Completed screen for Step 7, using MySql Native. Clicked on Next and was returned to Step 6 with message "ERROR: Username needs to be specified". Entered password for pre-entered username and received message "User user already exists". Now stuck at this point.
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Re: New Install - Stuck in Loop on Step 7

Postby jaimet561 » Mon Jun 13, 2016 3:39 pm

I have the same issue. I am running Fedora 20. Can anyone out there help us??
Please..
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Re: New Install - Stuck in Loop on Step 7

Postby alorbach » Mon Jun 13, 2016 4:07 pm

Remove the previosly created tables in the userdb database and try to install again.

best regards,
Andre Lorbach
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Re: New Install - Stuck in Loop on Step 7

Postby jaimet561 » Mon Jun 13, 2016 6:26 pm

Hello everyone,
this might not be the solution to the issue but after i created 2 users' accounts, i created the use admin and the installation went through.
It is worth a try..
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