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Event ID 114 While using DB monitor in and RELP out

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Event ID 114 While using DB monitor in and RELP out

Postby mongoose » Wed Jun 26, 2013 8:01 pm

I'm running MW Agent mainly for the database monitor, so I can collect logs from a database and then fire them off to our rsyslog instance using RELP. But lately we find the Agent not doing so. It will be issuing thousands of Errors like the one below. I checked the KB and found Event ID 114 related to "trial period over" - which is curious since we have 2 licensed instances. Anyway that does not sound quite right with the Event log text being given, which seems to be a prob with "RelpCltConnect" kbeventdb-detail-id-6731.html

The only thing that fixes this fugue is a MonitorWare Agent restart.

Any help is appreciated, we really need thius to work, since event correlation break for us each time this happenes, and it's happenening frequently.

Regards,
Chuck

"Error while applying an action - skipping action 'Send RELP'. Error is 'CActionConfigSendRelp|ReportError: Relp Error occured while calling 'relpCltConnect' with code '10015''."

MW Agent version 8.2.419
Client version 8.2.1358
mongoose
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Re: Event ID 114 While using DB monitor in and RELP out

Postby alorbach » Thu Jun 27, 2013 3:05 pm

Hi,

please contact Adiscon Support directly support@adiscon.com along with a debug log and an export of your configuration:
http://www.mwagent.com/articles/debug_and_config/

best regards,
Andre Lorbach
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