Can't use UNC Path in Read Eventlog from file

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Can't use UNC Path in Read Eventlog from file

Postby xfrsquad42 » Fri Apr 11, 2014 3:04 pm

Hi everybody,

Event Reporter version : 9.2.302
Event Reporter is installed on Seven X64

I try to use an UNC path in "Read Eventlog from file" option but it doesn't work.

The machine I want to read event log file is Netapp filer.

I created a local admin account on the netapp filer which is not in a domain (virtual machine)

I created a local admin account on the workstation where Event Reporter is installed (same name than the account created on the netapp filer)

I followed instructions :

- Create an account that has permissions to actually access the UNC share : OK - I can access the UNC path using the account

Then, you must grant it "log on a service" rights so that the service can use it : OK (i followed this procedure : http://www.xinotes.net/notes/note/1066/)

Also make sure that it has permissions to access all local resources needed : OK The account is member of local Administrator groups

Then, go to Windows Services Manager and change the service account to the new one : OK

I activated log debug in ER, here is the most interesting :

3552 | 1397224864 | Error | CInfoSourceNTEventReport|ShowEvtLog: Could not Open the EventLog Profile 'Security'. GetLastError = 1500
3552 | 1397224864 | Error | Error Event 1003 logged with data 'Security'.
3552 | 1397224864 | Minimum | CInfoSourceNTEventReport|RUN: finished the run.


Any suggestions ? Thx for your support
xfrsquad42
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Re: Can't use UNC Path in Read Eventlog from file

Postby xfrsquad42 » Tue Apr 15, 2014 8:22 am

Anybody has an idea on the issue ?
xfrsquad42
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Re: Can't use UNC Path in Read Eventlog from file

Postby xfrsquad42 » Tue Apr 15, 2014 10:02 am

OK solved, I'm not sure but I think it was an account issue on netapp side
xfrsquad42
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Posts: 14
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