MonitorWare Knowledge Base

I am attempting to set up EventReporter 10 for a Windows 2008 Server but have been experiencing some issues. I have the software installed and am using V2 of the Event Log Monitor service in the configuration; However, when I check our log server I am only seeing one event, which is informational only, coming through:

2009-04-14 21:00:05 Local0.Info ##.###.###.### Apr 14 21:00:09 TS.###.local EvntSLog: RealSource:"TS.###.local" ;0;0;TS.###.local;2009-04-15 02:00:09;1004;System;TermService;[INF];0;N\A;23;clientid=CSB#####;"The terminal server cannot issue a client license. It was unable to issue the license due to a changed (mismatched) client license, insufficient memory, or an internal error. Further details for this problem may have been reported at the client's computer. "

Also I have set up a debug log from the software and am receiving error ‘2’ constsantly, here is a small section of the debug log:

3732 | 1240236272 | Error | CRegAccess::OpenKey - Key 'SOFTWARE\Adiscon\EventReporterData\Services\{BE26CB98-0A39-4800-B6C1-297DFA8090AD}\Microsoft-Windows-Firewall-CPL/Diagnostic' could not be opened with Error '2'!
3732 | 1240236272 | Error | CRegAccess::OpenKey - Key 'SOFTWARE\Adiscon\EventReporterData\Services\{BE26CB98-0A39-4800-B6C1-297DFA8090AD}\Microsoft-Windows-Forwarding/Operational' could not be opened with Error '2'!
3732 | 1240236272 | Error | CRegAccess::OpenKey - Key 'SOFTWARE\Adiscon\EventReporterData\Services\{BE26CB98-0A39-4800-B6C1-297DFA8090AD}\Microsoft-Windows-FunctionDiscoveryHost/Tracing' could not be opened with Error '2'!
3732 | 1240236272 | Error | CRegAccess::OpenKey - Key 'SOFTWARE\Adiscon\EventReporterData\Services\{BE26CB98-0A39-4800-B6C1-297DFA8090AD}\Microsoft-Windows-GroupPolicy/Operational' could not be opened with Error '2'!
3732 | 1240236272 | Error | CRegAccess::OpenKey - Key 'SOFTWARE\Adiscon\EventReporterData\Services\{BE26CB98-0A39-4800-B6C1-297DFA8090AD}\Microsoft-Windows-Help/Operational' could not be opened with Error '2'!
3732 | 1240236272 | Error | CRegAccess::OpenKey - Key 'SOFTWARE\Adiscon\EventReporterData\Services\{BE26CB98-0A39-4800-B6C1-297DFA8090AD}\Microsoft-Windows-HttpService/Trace' could not be opened with Error '2'!
3732 | 1240236272 | Error | CRegAccess::OpenKey - Key 'SOFTWARE\Adiscon\EventReporterData\Services\{BE26CB98-0A39-4800-B6C1-297DFA8090AD}\Microsoft-Windows-International/Operational' could not be opened with Error '2'!
3732 | 1240236272 | Error | CRegAccess::OpenKey - Key 'SOFTWARE\Adiscon\EventReporterData\Services\{BE26CB98-0A39-4800-B6C1-297DFA8090AD}\Microsoft-Windows-IPSEC-SRV/Diagnostic' could not be opened with Error '2'!
3732 | 1240236272 | Error | CRegAccess::OpenKey - Key 'SOFTWARE\Adiscon\EventReporterData\Services\{BE26CB98-0A39-4800-B6C1-297DFA8090AD}\Microsoft-Windows-Kernel-Acpi/Diagnostic' could not be opened with Error '2'!
3732 | 1240236272 | Error | CRegAccess::OpenKey - Key 'SOFTWARE\Adiscon\EventReporterData\Services\{BE26CB98-0A39-4800-B6C1-297DFA8090AD}\Microsoft-Windows-Kernel-BootDiagnostics/Diagnostic' could not be opened with Error '2'!
3732 | 1240236272 | Error | CRegAccess::OpenKey - Key 'SOFTWARE\Adiscon\EventReporterData\Services\{BE26CB98-0A39-4800-B6C1-297DFA8090AD}\Microsoft-Windows-Kernel-PnP/Diagnostic' could not be opened with Error '2'!
3732 | 1240236272 | Error | CRegAccess::OpenKey - Key 'SOFTWARE\Adiscon\EventReporterData\Services\{BE26CB98-0A39-4800-B6C1-297DFA8090AD}\Microsoft-Windows-Kernel-Power/Diagnostic' could not be opened with Error '2'!
3732 | 1240236272 | Error | CRegAccess::OpenKey - Key 'SOFTWARE\Adiscon\EventReporterData\Services\{BE26CB98-0A39-4800-B6C1-297DFA8090AD}\Microsoft-Windows-Kernel-Prefetch/Diagnostic' could not be opened with Error '2'!

Please let me know if there is anything I can do to resolve this issue or if further information is needed.

Hi boitops,

i am sorry for the delayed response in the forum. Please use support@adiscon.com for such question in future.
Are you using the latest Version of EventReporter which is 10.1 Build 316?

best regards,
Andre Lorbach