by Vilya on Wed Nov 12, 2003 8:19 pm
First of all, make sure that you have sufficient rights to shut system down.
Possibly there are one or several processes running that can not be terminated by the system while shutting down.
Try to close all programms that are running, then open the Task Manager and manually kill all processes that not belong to the SYSTEM User Name.
Investigate Event Viewer for Application and System errors.