MonitorWare Knowledge Base

by **TimCooper** on Mon Mar 29, 2004 4:35 pm

After running the Monitorware Agent for a day or so using SSL connections on port 4433 to the monitorware server it seems to get its knickers in a twist. Each of the clients sending messages to the server start to log the following error :-

Event ID 114

Error sending MIAP message

Error Code: 0
Error Message: receiveFrame detected an invalid MIAP frame header.

Any ideas?

by **alorbach** on Tue Mar 30, 2004 3:22 pm

Hi,

it seems like that something crashes the server after a day or within a day so it doesn't perform usefull work anymore. But in order to find out more, I need a few questions answered

On the SETP Server side, are there any error's in the Eventlog from MWAgent?
And which version are you currently using?

by **TimCooper** on Tue Mar 30, 2004 4:04 pm

Hi,

I get the following error logged on the server

Event ID: 1002

The TCP server process encountered a fatal condition in "AttachStarter". Processing may not continue correctly. The following additional information is reported: "Unknown error while sending data (SSL/TCP)" Please restart the service if in doubt. For a fix, please contact adiscon support. Additional help might be available at http://www.adiscon.com/EventHelp.asp

by **alorbach** on Tue Mar 30, 2004 4:31 pm

Hi,

thanks for this details. I know have a rough idea where the error /problem happens. It happens during a send Operation, direction Server to Client.

In order to get more details, could you please follow these instructions:
1. Enabled Debug Output to file in the General Options with Full Debugoutput on the SETP Server side.
2. Then restart the MWAgent Service and let it run for a while. Till it comes up with this error again.
3. Pack the debug-logfile with zip or rar and send it by email to me @ alorbach@adiscon.com.

by **TimCooper** on Fri Apr 16, 2004 9:16 am

I have sent the relevant details to you via E-mail, could you let me know what you think it is?

Cheers

TC

by **alorbach** on Fri Apr 16, 2004 9:41 am

Hi,

I will answer by email to this, it's more easier

by **Ace** on Sat Jun 19, 2004 8:44 pm

alorbach wrote:Hi,

I will answer by email to this, it's more easier

You oughtta answer it here in case other people have the same problem.

by **alorbach** on Mon Jun 21, 2004 12:55 pm

once a solution is found I will do so

by **tim** on Thu Jul 21, 2005 7:24 am

any solution found? I have the same problem ...

by **alorbach** on Mon Aug 29, 2005 10:45 am

Hi,

which version are you using?
The new 3.0 Version has new error handling and is much more stable and recovers corrupted connections and so on.

best regards,
Andre Lorbach

MonitorWare Knowledge Base

Error sending MIAP message

Error sending MIAP message

solution

Google Ads

Who is online