MonitorWare Knowledge Base

Simplemail has been working fine but today it all of the sudden stopped working. I have the paid version of the program and it is properly registered.

I'm getting this error:


Microsoft VBScript runtime error '800a01fb'

An exception occurred: 'Mailer.Send'

/ForgotPasswordFunctions.asp, line 34


Here is the code:

Set Mailer = Server.CreateObject("ADISCON.SimpleMail.1")
Mailer.MailServer = "130.xx.xx.xxx"
Mailer.Sender = "sales@xxx.com"
Mailer.Recipient = LstrEmail
Mailer.Subject = Subject
Mailer.MessageHTMLText = Body
Call Mailer.Send
Set Mailer = Nothing

(the items x'd out are for security reasons)

I WAS getting the "could not create object" error for a while but after re-registering many times that error went away.

If anyone can help it would be appreciated.

Thanks

Hi,

your vb code looks fine and as it was working till yet there must be another problem. Can you verify which version of SimpleMail you are using?

regards,
Andre Lorbach

the version is 3.1.0.123

what's interesting is the simplemail client is working. But any pages using the object are not working.

Hi,

this is strange, you mean in the SimpleMail Client it is working with exactly the same settings and values? Anyway 3.1.123 has been updated since a while. I would recommend that you try to update to the SP4 Version of Simplemail (Build 3.1.125) which can be downloaded here:
http://www.simplemail.adiscon.com/en/Download/

best regards,
Andre Lorbach

I did as you suggested and still the same problem. I installed the new version then stopped and restarted IIS. Any other suggestions.

Still getting this error:


Microsoft VBScript runtime error '800a01fb'

An exception occurred: 'Mailer.Send'

/ForgotPasswordFunctions.asp, line 34

Thanks

I am sorry for the delayed response.
This is very strange and I have no explanation at the moment.

At this time I would to ask you to contact support AT adiscon DOT com by email. They can send you an instrumented SimpleMail Version which outputs additional debug Information. Without these Informations it is impossible to find the reason of the problem.

Btw do you have WIndows 2003 Service Pack 1 installed?

best regards,
Andre Lorbach