Back to your phpLogCon instanceHI,
i've made a tiket Thu, 24th Jun 2004 4:04 pm
but no one answer to my problem
why???
who long i have to wait ?????
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3 posts • Page 1 of 1
by rgerhards on Fri Jun 25, 2004 11:29 am
Hello,
I am sorry, but we can not offer highest priority to support questions that are not covered by an UpgradeInsurance contract. I guess that is why it is not answerd 6 working hours after it appeared
In general, we try to answer all support calls within 24 hours. Calls covered by UpgradeInsurance are normally answered even faster.
I hope this clarifies.
Best regards,
Rainer Gerhards
Adiscon
I am sorry, but we can not offer highest priority to support questions that are not covered by an UpgradeInsurance contract. I guess that is why it is not answerd 6 working hours after it appeared
In general, we try to answer all support calls within 24 hours. Calls covered by UpgradeInsurance are normally answered even faster.
I hope this clarifies.
Best regards,
Rainer Gerhards
Adiscon
Last edited by rgerhards on Fri Jun 25, 2004 11:33 am, edited 1 time in total.
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rgerhards - Site Admin
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