MonitorWare Knowledge Base

I have downloaded the latest Event reporter and when I install it on an NT 4sp6a server with administrative priveledges, it will not start.

I get "the procedure entry point SetFilePointerEx could not be located in the dynamic link library KERNEL32.dll" recorded in the NT log as Event ID 7000, with the message "The Adiscon EvntSLog service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. "


WTF?

Hi,

thanks for reporting this error to us. We will check and fix this asap.

best regards,
Andre Lorbach

Hi,

I just want to let you know that this error has been fixed in the current EventReporter installation. If you send me your email to support@adiscon.com, I can send you the new fixed EventReporter executable.

best regards,
Andre Lorbach