SMTP Error 502

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SMTP Error 502

Postby dhcarter » Fri Oct 16, 2009 11:41 pm

Hello,
We've been happily using SimpleMail 3.1.125 up until we switched networks from Bellsouth to AT&T.
Now, whenever we try to send an email using vbscript (Windows Scripting Host), we get this error:

502 unimplemented (#5.5.1)

We have made no changes to our scripts or to SimpleMail - we just switched ISP networks. We use SMTP authentication and we've tested using the SimpleMail client program, but we get the same error. I am able to read from /send to the same email account with Mozilla Thunderbird.

I can't figure out what SimpleMail is trying to do that AT&T doesn't like.

Anyone know of a workaround? Thanks.
dhcarter
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Re: SMTP Error 502

Postby alorbach » Mon Oct 19, 2009 10:50 am

Your new ISP properly doesn't support the SMTP Authentication method which SimpleMail is using.
The error code and message lead to this.

best regards,
Andre Lorbach
alorbach
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Posts: 1626
Joined: Thu Feb 13, 2003 11:55 am

Re: SMTP Error 502

Postby dhcarter » Mon Oct 19, 2009 7:07 pm

OK then - is there a way to tell SimpleMail to use a different authentication method or should I look for a different product?
dhcarter
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Re: SMTP Error 502

Postby alorbach » Tue Oct 20, 2009 8:18 am

SimpleMail only supports the Method "AUTH Login", you may ask your ISP to support this login method, it is supported by most mailservers by default.

best regards,
Andre Lorbach
alorbach
Site Admin
 
Posts: 1626
Joined: Thu Feb 13, 2003 11:55 am

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