MonitorWare Knowledge Base

Hi....again:)

I trid to run convert.php, the installation steps went fine.
Then i tried to login with the admin account i created which led me to the datapace upgrade page.
Now when i click next to update my database i get the message displayed on the topic tittle....
I had a look in the phplogcon folder and there is no db_update_v1.txt....only v2, v3...and so on....
Any ideas?

• Custom phpLogCon configuration?
• Maintenance Contract?
• Installation support?

Hi,

have you tried Version 2.5.14? If not I would recommend to update to this Version.
Some prior Version had a problem with inserting the correct database version during convert.php, or maybe there still is a problem.

Anyway to fix the problem for you, please use phpmyadmin and take a look to the data in logcon_config table. There is one data record for the internal databaseversion (there should be). Set this Version to the Version phplogcon wants to perform the database upgrade to.

regards,
Andre

I updated to the latest version....everything is in order now:)
I love the UserDB:)