Hello,
In addition to what my colleague said, if you are new to our product, I would strongly suggest that you fully understand our Rule Engine as well. That will really help you out in getting the most out of our product. You can get a detailed online seminar on Rule Engine at:
http://seminars.adiscon.com/RuleEngine/RuleEngine.htm
I hope it will help you out in understanding the Rule Engine. If you have any other questions, please feel free to contact us.
Best Regards,
Wajih-ur-Rehman
Adiscon